How does attitude and values influence effective communication?
Question: How does attitude and values influence effective communication?
Attitude and values are important factors that influence effective communication. Attitude is your immediate disposition toward a concept or an object, while values are your core ideals that guide your behavior. Both attitude and values can affect how you perceive, interpret, and respond to messages from others, as well as how others perceive, interpret, and respond to your messages.
Some ways that attitude and values can influence effective communication are:
- They can create attitudinal barriers that obstruct the flow of information and feedback between communicators. For example, if you have a negative attitude toward someone or something, you may be less willing to listen, understand, or cooperate with them. Likewise, if you have a value that conflicts with someone else's value, you may find it hard to respect or trust them.
- They can affect your communication style andnonverbal cues that convey your emotions, intentions, and expectations. For example, if you have a positive attitude toward a topic or a person, you may use a friendly, enthusiastic, and supportive tone of voice, facial expression, and gesture. Conversely, if you have a negative attitude or a value that differs from the other person, you may use a hostile, sarcastic, or indifferent tone of voice, facial expression, and gesture.
- They can influence your choice of words and level of detail that you use to communicate your message. For example, if you have a positive attitude or a value that aligns with the other person, you may use polite, respectful, and inclusive language, and provide relevant and sufficient information. On the other hand, if you have a negative attitude or a value that clashes with the other person, you may use rude, offensive, or exclusive language, and provide vague or inaccurate information.
Therefore, to practice effective communication, it is important to be aware of your own and others' attitudes and values, and how they may affect the communication process. You should also try to adopt a positive attitude, respect others' values, and use appropriate communication skills that suit the context and the purpose of the communication.
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