Invalid credentials unisa?

 

Question: Invalid credentials unisa?

The error message "Invalid Credentials" means that you have entered an incorrect username or password for your myUnisa account. This can happen for a few reasons:

• You may have mistyped your username or password.
• Your password may have expired.
• Your account may have been blocked for security reasons.

To fix the "Invalid Credentials" error, you can try the following:

1. Check your username and password carefully. Make sure that you are entering them exactly as they appear on your myUnisa account.
2. If you have not changed your password recently, try resetting it. You can do this by clicking on the "Forgotten Unisa Password" link on the myUnisa login page.
3. If you are still getting the error message, contact the myUnisa Helpdesk for assistance.

Here are the steps on how to reset your myUnisa password:

1. Go to the myUnisa login page.
2. Click on the "Forgotten Unisa Password" link.
3. Enter your student number and click on the "Continue" button.
4. Fill in your surname, full names, date of birth, and either your South African ID number or passport number/foreign ID number. The ID or passport information must be the same as when you registered with Unisa.
5. Click on the "Continue" button.
6. Enter the last four digits of your cellphone number.
7. Click on the "Send OTP" button.
8. Enter the one-time password (OTP) that you received on your cellphone.
9. Click on the "Reset Password" button.
10. Create a new password and click on the "Submit" button.

Once you have reset your password, you should be able to log in to myUnisa without any problems.

If you are still having trouble logging in, you can contact the myUnisa Helpdesk for assistance. The contact details are available on the myUnisa website.

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